Dear Customers,
Due to the spread of the Covid-19 pandemic, the shipping process may last longer than expected.
We are so sorry for this inconvenience.
Your understanding and patience are greatly appreciated.
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If your order has not yet arrived, please track your order with the tracking number located on the order confirmation E-mail sent by the shop.
Orders shipped with EMS can be tracked directly from their site here.
If you were not provided a tracking number, or are still experiencing trouble receiving your order, please contact us directly, and remember to provide your order number.
Comments
1 comment
I have contacted you 5 times in the past 2 weeks with NO RESPONSE!!!!! EMAIL ME BACK. I have not recieved a tracking number and then I got an email that my order was cancelled, which I definitely did NOT do. It has been 12 weeks!!! What is going on!?!?!
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