MYJP submits refunds to your bank immediately. Depending on the bank's processing time, it can take anywhere from 5-10 business days to show up on your bank account.
- In some cases, the refund might be processed as a reversal, meaning the original payment will disappear from the account statement entirely and the balance will reflect as though the charge never occurred.
- If you do not see the refund after ten business days and they are still seeing the original charge on their bank statement, you should reach out to your bank for more information.
- If there is a further difficulty in processing the refund, contact us.