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  1. MYJP's Help Center
  2. General

General

Cancellation & Return

  • How to cancel my order?
  • Customer refund processing time
  • Free Returns

Payment

  • Taxes & Custom Fees

Delivery & Shipping

  • Shipping Rate - Shipping Method: FedEx International Priority - Shipping Destination: The United States
  • International ePacket
  • International ePacket Light
  • Express Mail Service (EMS)
  • Airmail
  • Economy Air (SAL)
See all 9 articles

Reward Points

  • What are MyJP Super Points
  • Why are the reward points not added to my account?

Membership & Account

  • My account is unavailable. What can I do?
  • How do I change my email address?
  • How do I change the currency settings?
  • How do I change the language settings?
  • How can I change my birthday on my MYJP account?
  • Can I sell on MyJP.com
See all 15 articles

FAQ

  • General Questions
MYJP's Help Center